Refund policy

At Lilah’s Bakery, each item is made fresh to order with care and attention to detail 💌

All Sales Are Final
Due to the perishable nature of baked goods, all sales are final. I do not accept returns, refunds, or exchanges once an order has been completed.

Order Issues
Your satisfaction matters to me! If there is an issue with your order, please contact me within 24 hours of pickup or delivery. Be sure to include:

• Your name

• Order details

• A description (and photos if applicable)

I will always do my best to resolve any concerns appropriately.

Cancellations
Orders may be canceled within 24 hours of placing the order for a full refund. After this window, cancellations may not be accepted.

Incorrect Orders
Please double-check all order details before placing your order. Lilah’s Bakery is not responsible for errors submitted by the customer.

Quality Guarantee
All items are prepared fresh and inspected before pickup or delivery. Once items are in your possession, Lilah’s Bakery is not responsible for damages caused by improper handling or storage.

Thank you for understanding and supporting my small business 🤍